Sunday, November 25, 2012
Right to Quality
We are in the World Quality Month. Earlier this month, I had written to ASQ India members encouraging all of us to take a further step in raising the voice of quality. My mentor and a Quality Guru, Suresh Lulla wrote back challenging me to do something special this month.
In response, I decided to act on my long standing desire to ‘talk’ quality to school students. I was able to convince two schools to let me conduct a session for senior (grade 11 and 12) students.
The talk was titled ‘Right to Quality’ and was delivered to 41 very patient students on 24 Nov 2012 in Bangalore. The participating schools were Presidency School and St. Paul’s School.
So, what is Right to Quality?
The core message of my talk to students was – If you want good quality delivered to you; begin by delivery good quality in whatever you are doing. It is only through this dedication and action for excellence that we can progress as a nation.
I included basic information on Juran, Deming, and Ishikawa in an effort to introduce students to these stalwarts. Surprisingly, students were very interested in knowing more about them.
We also conducted a quick brainstorming and fishbone on why some students secure low scores. As expected, this was a fun session.
5 S was very well received as most students said they could use this straightaway.
Here is a copy of the presentation. Do let me know if you are using it. Right To Quality ppt on SlideShare
What next for Right to Quality?
I am currently approaching schools in Bangalore to conduct this session and am hoping for some support in this effort. If you are reading this and can help by reaching out to administrations of some schools, I will be grateful. I am trying to take small steps in this journey but am aware of the potential of this idea.